Monday, August 06, 2012With airlines continually seeking non-fare revenue sources, GO Airport Express asked its customers exactly what services or amenities they would be willing to pay for. At the top of the list was more leg room, at 48 percent, with WiFi coming in second, at 33 percent. Thirty percent said they would pay more to sit in a designated child-free area.
Some respondents noted they would be willing to pay for amenities that used to be free, such as in-flight meals (21 percent); movies (nine percent) and pillows and blankets (five percent). However, 17 percent of respondents said all the choices listed on the survey should be included in the air fare, with many expressing unhappiness over airlines charging for services that were once complimentary.
At 13 percent, aisle seats beat out window seats, which were selected by just under 6 percent of respondents.
Eleven percent said they'd like the option to submit seatmate preferences when traveling alone and 9 percent would pay for larger overhead bins. At the bottom of the list? Just 4 percent said they would pay extra to sit in a designated child-friendly area.
Source: GO Airport Express
RISMedia welcomes your questions and comments. Send your e-mail to: firstname.lastname@example.org