Can I see statistics like open rate and unsubscribes?
Yes! Both the Newsletter and Pop-a-Note system provide statistics so you can see exactly how you are doing.
Once a newsletter or note has been sent a “Reporting” icon will appear near the title - click the reporting icon to see exact stats for that newsletter, like number sent, number opened, exactly who and when it was opened. From your subscriber list or Reports are you will also be able to see any that were returned as “bad address” or if the contact unsubscribed.
If the contact unsubscribes or comes back as bad address we will not send to them again nor will these addresses count toward your subscriber limit. If the address was returned as bad due to a typographical error simply add the subscriber again a new subscriber.
Tip: Also see our FAQ "Are reports available?".